Refund policy
Return and Refund Policy
At Miovale, our art prints are made to order and printed specifically for each purchase.
Returns
If you change your mind about your purchase, you may have the right to cancel your order within 14 days of receiving it, in accordance with applicable consumer protection laws.
The item must be returned in unused and resalable condition.
Return shipping costs are paid by the customer unless otherwise required by law.
To request a return, please contact us at info@miovale.com.
Damaged or Defective Items
If your order arrives damaged, defective or incorrect, please contact us at info@miovale.com and include your order number and clear photos of the issue.
Where applicable, we will arrange a replacement or refund in accordance with applicable consumer protection laws.
Made-to-Order Products
Our products are printed on demand and produced specifically when an order is placed. Being made to order does not remove any statutory consumer rights that apply to your purchase.
Refunds
Once a return or refund has been approved, the refund will be issued to the original payment method.
Refunds will be processed within the timeframe required by applicable law.